隐私政策
01我们收集哪些信息
我们坚持「最小必要」，只收集提供服务所必需的信息：
- 购买与授权信息：当您付费解锁时，我们会生成并保存订单号、支付方式（支付宝，或经 Waffo 的信用卡 / Apple Pay / Google Pay；历史订单可能包含微信）、金额、订单状态和发给您的激活码，以及您在付款时填写的邮箱。邮箱只用于发送和找回激活码、更换电脑时的身份验证、退款通知和售后联系。
- 激活与设备信息：为了让一个激活码最多在 3 台电脑上使用，并让您自己管理这些电脑，激活时我们会保存：由您电脑的硬件编号经单向哈希得到、无法反查出原始编号的设备号；电脑名称（只用于在设备列表里帮您辨认）；系统类型、Omia 版本；首次激活和最近核对的时间。Omia 大约每 30 天联网核对一次授权状态，只发送激活码和上述设备号。这些信息与下面的「使用情况统计」相互独立，关闭统计不影响激活。
- 活动领码：当您在活动页面领取激活码时，我们会保存您填写的邮箱和领取时间，用于发送激活码、防止重复领取。
- 网站访问统计：我们使用 Google Analytics 了解网站被访问的情况——访问了哪些页面、从哪个渠道来、大致的地区和设备类型。这些是关于「网站怎么被访问」的汇总数据，不包含您的姓名、邮箱等能直接联系到您的信息。
- 反馈与售后信息：当您主动使用反馈页面时，我们会保存您填写的名字或昵称、问题描述、Omia 版本、系统信息及您主动上传的截图，用于定位问题、回复和售后跟进。提交后，您的昵称、原始反馈和我们的回复可能经人工选择后展示在公开愿望清单中；截图和设备信息不会公开。请勿在截图中提交密码、密钥或其他敏感信息。
- 软件本地数据：您最近打开的文件列表、文件夹和语言偏好，只保存在您自己电脑的本地，我们无法看到。
- 使用情况统计：为了知道 Omia 哪里还不好用，我们会记录您怎么使用这个软件——打开的文件类型（遇到 Omia 认不出的格式，只记录扩展名，例如 .abc）、打开方式、单次使用时长、有没有用到编辑或格式转换、有没有遇到打不开的情况，以及版本号、系统类型和一个在您本机随机生成、无法反查到您的编号。这些都是关于「软件被怎么用」，不是关于「您的文件是什么」。
- 网络诊断：当 Omia 付款或激活时连不上我们的服务器，会在您本机记下失败的连接方式、错误类型和耗时，下次联网成功时发给我们，用于排查网络问题。不包含文件、邮箱或其他个人信息。
02我们不会做的事
- 不读取、不收集、不上传您打开或编辑的文件内容；
- 不把您的文件送去任何 AI 模型或云端服务分析；
- 不收集您的通讯录、位置、浏览记录；
- 不向任何第三方出售您的个人信息。
03支付信息如何处理
付款通过支付宝及聚合支付服务商 Z-Pay，或记录商户 Waffo Pancake（信用卡、Apple Pay、Google Pay）完成。您的银行卡号、支付账户密码等由这些持牌支付机构处理，Omia 与本网站不会接触、不会存储。我们只从支付回调中获得「订单是否已支付成功」的结果（Waffo 付款还会带上您填写的邮箱），用于发放和找回授权码。
04我们使用的第三方服务
- Z-Pay / 支付宝——处理人民币付款；
- Waffo Pancake——作为记录商户处理信用卡、Apple Pay、Google Pay 付款（服务器位于境外）；
- Supabase——存储订单、激活码、激活设备记录及您主动提交的反馈与截图（服务器位于境外）；
- Resend——发送激活码、验证码、设备变动和退款通知等邮件（服务器位于境外）；
- Vercel——托管本网站（服务器位于境外）；
- Google Analytics——统计网站访问情况（服务器位于境外）；
- esm.sh——仅当您用 Omia 预览 React 组件文件时，用于加载公共的开源依赖包，不涉及您的文件内容；
- 本站更新服务 / GitHub——软件检查是否有新版本时访问，仅传输版本号，不含个人信息。
05数据的存储与跨境
如上所述，订单与授权数据、您的邮箱、激活设备记录，以及您主动提交的名字或昵称、反馈文字、截图和设备信息，会存储在 Supabase、Vercel 等位于中国境外的云服务上。依据《中华人民共和国个人信息保护法》，我们在此明确告知您这一情况。除完成交易、发放和校验授权、处理您主动发起的反馈所必需外，我们不会将您的信息传输给其他境外接收方。您继续购买或提交反馈，即表示知悉并同意对应的信息处理与存储方式。
06数据保留期限
订单与授权数据在您购买后予以保留，用于售后、授权校验及满足税务、财务等法律要求；被移除的设备记录保留至该激活码有效期结束，用于防止滥用；反馈记录与截图保留至完成问题处理及合理的售后追踪期限。超出上述目的所必需的期限后，我们将删除或匿名化处理。保存在您本机的本地数据，您可随时在软件内清除，或直接删除相应的本地缓存文件。
07您的权利
依据法律，您有权查询、更正、复制或删除您的个人信息，也可撤回同意、注销相关授权。如需行使上述权利，请通过下方联系方式与我们联系，并提供订单号或反馈编号以便核实。我们将在合理期限内响应。
08政策更新
我们可能会不时更新本政策。重大变更将通过本页面公示并更新顶部的生效日期与版本号。继续使用即表示接受更新后的政策。
09联系我们
如对本隐私政策有任何疑问，或需行使您的权利，请联系：
邮箱：xiaoerzhan@gmail.com
Privacy Policy
01What we collect
We follow the principle of data minimization and collect only what is necessary to provide the service:
- Purchase & license information: when you pay to unlock, we generate and store an order number, payment method (Alipay, or card / Apple Pay / Google Pay via Waffo; older orders may show WeChat Pay), amount, order status, the activation code issued to you, and the email address you enter at checkout. Your email is used only to send and recover your activation code, verify it's you when changing computers, notify you about refunds, and for support.
- Activation & device information: so that one activation code works on up to 3 computers and you can manage them yourself, we store at activation: a device ID derived from your computer's hardware identifier by a one-way hash (the original identifier cannot be recovered); the computer's name (only to help you recognize it in your device list); operating system and Omia version; and the time of first activation and latest check. Omia checks the license status online about every 30 days, sending only the activation code and that device ID. This is separate from usage statistics below — turning statistics off doesn't affect activation.
- Giveaway codes: when you claim a code on a giveaway page, we store the email you enter and the time, to send you the code and prevent duplicate claims.
- Website visit statistics: we use Google Analytics to understand how the site is visited — which pages are viewed, which channel visitors arrive from, and approximate region and device type. This is aggregated data about how the website is used, and does not include your name, email, or other details that identify you directly.
- Feedback and support information: when you choose to use the feedback page, we store the name or nickname, issue description, Omia version, system information, and screenshots you upload. If you choose to submit, your nickname, original feedback, and our reply may be published on the public wish list after manual review. Screenshots and device information are never published. Do not include passwords, keys, or other sensitive information in screenshots.
- Local software data: your recently opened file list, folders, and language preference are stored only on your own computer — we cannot see them.
- Usage statistics: to learn where Omia falls short, we record how you use the software — the type of file opened (for formats Omia does not recognize, only the extension, such as .abc), how it was opened, how long the session lasted, whether editing or format conversion was used, and whether a file failed to open; plus the version, your operating system, and a randomly generated identifier created on your machine that cannot be traced back to you. All of this is about how the software is used, never about what your files are.
- Network diagnostics: if Omia can't reach our servers during payment or activation, it notes the connection method, error type and duration on your computer, and sends them to us the next time it connects, so we can fix network problems. No files, email addresses or other personal information are included.
02What we do not do
- We do not read, collect, or upload the contents of files you open or edit;
- We do not send your files to any AI model or cloud service for analysis;
- We do not collect your contacts, location, or browsing history;
- We never sell your personal information to any third party.
03How payment information is handled
Payments are completed through Alipay and the aggregated payment provider Z-Pay, or through Waffo Pancake as merchant of record (card, Apple Pay, Google Pay). Your bank card number, payment account password, and similar details are handled by these licensed payment institutions — Omia and this website never access or store them. We only receive the result "whether the order was paid successfully" from the payment callback (plus the email you entered, for Waffo payments), in order to issue and recover your license code.
04Third-party services we use
- Z-Pay / Alipay — to process payments in RMB;
- Waffo Pancake — merchant of record for card, Apple Pay and Google Pay payments (servers located outside mainland China);
- Supabase — to store orders, activation codes, activated-device records, and feedback and screenshots you choose to submit (servers located outside mainland China);
- Resend — to send emails such as activation codes, verification codes, device changes and refund notices (servers located outside mainland China);
- Vercel — to host this website (servers located outside mainland China);
- Google Analytics — to measure website traffic (servers located outside mainland China);
- esm.sh — only when you use Omia to preview a React component file, to load public open-source dependencies; this does not involve your file contents;
- This site's update service / GitHub — accessed when the software checks for a new version; only the version number is transmitted, with no personal information.
05Data storage and cross-border transfer
As described above, order and license data, your email address, activated-device records, together with the name or nickname, feedback text, screenshots, and device information you choose to submit, are stored on cloud services located outside mainland China, such as Supabase and Vercel. In accordance with the Personal Information Protection Law of the People's Republic of China, we expressly inform you of this. Except as necessary to complete a transaction, issue and verify a license, or handle feedback you initiate, we do not transfer your information to other overseas recipients. By continuing your purchase or submitting feedback, you acknowledge and agree to the corresponding processing and storage.
06Data retention
Order and license data are retained after your purchase for after-sales support, license verification, and legal requirements such as tax and accounting obligations. Records of removed devices are kept for as long as the activation code is valid, to prevent abuse. Feedback records and screenshots are retained until the issue is handled and for a reasonable support follow-up period. After the period necessary for these purposes, we will delete or anonymize the data. Local data kept on your computer can be cleared at any time within the software, or by deleting the corresponding local cache files.
07Your rights
Under applicable law, you have the right to access, correct, copy, or delete your personal information, and to withdraw consent or cancel a related license. To exercise these rights, please contact us using the details below and provide your order number or feedback ID for verification. We will respond within a reasonable time.
08Policy updates
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date and version number. Continued use constitutes acceptance of the updated policy.
09Contact us
If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact:
Email: xiaoerzhan@gmail.com